Head of Back Office – Remote within EU

Job Description

On behalf of our client, an established FX brokerage, we are seeking a Back Office Officer to support client operations, account management, and transaction processing within a fast-paced trading environment.

This role is focused on ensuring smooth onboarding, accurate processing of client funds, and strict adherence to internal controls and regulatory requirements.

Key Responsibilities

• Manage client onboarding and account verification processes using FXBO CRM
• Process deposits, withdrawals, and perform account reconciliations
• Ensure compliance with internal policies and regulatory requirements
• Resolve client account-related issues in coordination with internal teams
• Maintain accurate operational records and generate routine reports
• Support the optimisation and efficiency of back-office workflows

Requirements

• Proven experience in a Back Office role within the FX / Forex industry
• Strong hands-on experience with FXBO CRM
• High attention to detail with strong organisational skills
• Ability to work independently in a remote environment, with transition into a hybrid setup
• EU citizenship or valid EU work permit required