Conversion Agent – Onsite – Limassol

Job Description

About the Role:
We are looking for a motivated and client-oriented Conversion Agent to join our client’s expanding team. In this role, you will initiate contact with new clients, build strong relationships, and ensure a smooth and professional onboarding experience from the first interaction to account activation.

This is an excellent opportunity for a detail-driven professional who enjoys communication, values client satisfaction, and thrives in a dynamic FX/FinTech environment.

Key Responsibilities:

• Engage with potential clients to introduce the company’s services and ensure a professional first impression
• Build and maintain trusting relationships throughout the client onboarding journey
• Support clients during account setup, providing clear guidance and assistance as needed
• Collaborate with internal teams to ensure a seamless handover and consistent client experience
• Maintain accurate records of client interactions and progress within internal systems
• Consistently meet performance targets related to client onboarding and activation

Qualifications & Skills:

• Fluency in English and German, plus Hungarian or Spanish
• 1–2 years of experience in client relationship management, account management, or a similar role within FinTech, Financial Services, or Online Trading
• Strong interpersonal and communication skills with a professional and client-focused approach
• Excellent organizational and problem-solving abilities
• Bachelor’s degree in Business, Finance, Economics, or a related field

What’s Offered:

• Competitive remuneration package with performance-based incentives
• Medical insurance
• Continuous professional development and training opportunities
• Supportive and collaborative work environment within a reputable FX/FinTech company
• Opportunities for growth within a fast-evolving organization